Tourism and Hospitality

F&B (Steward)

The Food & Beverage Service Steward is responsible for efficiently and courteously serving food and beverage to guests of hotel, restaurant, canteens, and banquet functions.

Front Office Associate

Front Office Associate is responsible for receiving the guest, handling guest registration process, attending to any guest requirements, cashiering and handling guest accounts during the stay.

Front Office Executive

Front Office Executive is responsible for engaging with guests, assisting in guest check-in and checkout processes, handling guest complaints, promoting sales, guiding associates at work and ensuring quality service standards.

Room Attendant

Room Attendant is responsible for keeping guest rooms and defined areas in clean and orderly condition.

Travel Consulatant

The Travel Consultant is responsible for preparing and organising holiday tours packages for inbound, outbound and domestic tourists and travellers, both, for retail and corporate customers. The individual is also responsible for achieving customer satisfaction as per company’s standards.

Meet & Greet Officer

The Meet and Greet Officer is responsible for meeting and greeting the customer, arranging for guest transfers and addressing customer queries and service complaints.